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Finding the right HVAC company to install or maintain your climate control systems is essential to promote the most comfortable indoor temperatures and to avoid unwanted breakdowns. A few simple questions can go a long way toward helping you to select the right heating and cooling company for your needs. Here are three important questions to ask when you are looking for the best HVAC services in the Lubbock, Texas, area.

Do You Offer Maintenance Plans?

The U.S. Department of Energy recommends regular maintenance for your heating and cooling system to promote higher efficiency and to protect against unexpected breakdowns. This usually includes cleaning the coils of your air conditioning system, replacing your air filters and checking all the mechanical and electrical components of your HVAC system. Making sure your contractor offers these maintenance services is essential for the long-term health and reliability of your system.

What Are Your Qualifications?

In the HVAC field, the right qualifications are important to ensure the highest standards of excellence for your repair, installation or maintenance services. North American Technician Excellence (NATE) is a not-for-profit organization that certifies professionals in the HVAC field. Choosing a company that employs NATE-certified technicians and that has the appropriate qualifications for the job can help you make the right decision for your home and your family.

Do You Offer Any Guarantees?

Warranties and guarantees can provide you with added peace of mind when choosing an HVAC contractor for your heating and cooling needs. Most heating and cooling systems come with some type of warranty that covers parts that fail because of a defect in the part or component. Your HVAC contractor may also offer added warranty protection or satisfaction guarantees that could protect you from unexpected expenses over the life of your system.

The friendly and courteous HVAC experts at Duncan Heating & Air Conditioning, Inc. & Plumbing can provide you with the right solutions for your needs. We offer emergency HVAC repair services available 24 hours a day, seven days a week. To learn more about our residential HVAC services, call us today at (806) 798-1738 to schedule an appointment or to request immediate HVAC services from our team. We look forward to the opportunity to serve you.

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